Terms and Conditions
Information About Us
We are THE OLD CINEMA, a sole trader family company located at the address below since 1978.
Registered company address:
THE OLD CINEMA
160 Chiswick High Road
LONDON W4 1PR
VAT registration number: GB219954334
Contact number: 0208 995 4166
Email address: [email protected]
We accept Visa, MasterCard, American Express, PayPal and Bank Transfer.
The vast majority of our items are unique and available to purchase from our high street store and from our website simultaneously. We try to ensure all item listings on our website are up to date, however it can be the case that an item is no longer be available and we reserve the right to withdraw any product from sale at any time, even after an order has been placed. We will contact you as soon as possible in the event of your ordering an unavailable item.
All prices are in GBP and are inclusive of VAT (where applicable). The total cost of your order is the price of the item plus delivery charge, where applicable. We try to ensure all prices on our website are correct and up to date at all times. However it can be the case that prices are incorrect or have changed without notice. In the event that a price is incorrect we reserve the right to withdraw the item from sale and cancel your order.
Our acceptance of your order resulting in the completion of the contract between you and THE OLD CINEMA will take place on the dispatch of the items ordered by you, unless we have notified you that we do not accept your order or you have cancelled it in accordance with the cancellation terms above. Your order may not be accepted by us in the case that:
- The item you ordered is unavailable
- We cannot obtain authorisation for your payment
- We identify an error in the item price or description
- You are not eligible to purchase items from us as you fail to meet the criteria set out below
Item descriptions and photographs
We take great care to ensure all descriptions on the website are correct, and that any marks or damage that are above and beyond normal wear and tear are included in the item description and the item is priced accordingly. If you are unsure of any aspect of an item please contact us prior to purchase for more information. All sizes and measurements are approximate. We make every effort that images match the relevant item as closely as possible but the constraints of digital reproduction on different web browsers can cause colour depiction to deviate from the actual item.
UK delivery is priced at checkout according to your postcode and items in your basket. You can also find out UK delivery price using the Delivery Calculator on any product page
For non-UK delivery, you will receive a quote within 2 working days of placing your order
We are confident you will be delighted with your purchase from The Old Cinema. However, if you change your mind for any reason then simply inform us by email ([email protected]) within 14 days of receiving delivery or of collecting your order. You will then have a further 14 days to return the item, in original condition, for a full refund. We do not refund delivery charges and you will be responsible for the cost of returning the goods to us (equivalent to the original delivery charge), unless an item is found to be faulty or not as described. You will be entitled to a refund, repair, or compensation if an item you purchased is faulty or not as described. Items returned damaged by you or your chosen third party transport company, will not be refunded. We do not offer refunds on custom-made items.
20th Century & Midcentury Design Soft Furnishings Policy
The Furniture and Furnishings (Fire Safety) Regulations 1988 (as amended in 1989, 1993 and 2010) set levels of fire resistance for domestic upholstered furniture, furnishings and other products containing upholstery. It states that soft furnishings must conform to BS 5852 but the following exemptions apply;
- Items constructed before 1950.
- Items sold to someone in the business of dealing in furniture.
- Items sold to someone in the business of reupholstering furniture.
- Items sold for a non-domestic UK setting (including items for export, museums and works of art).
Goods sold under this policy are sold as works of art. They must be re-upholstered to conform to BS 5852 prior to use in a UK domestic dwelling. Unless you are exempt as outlined above, by placing your order, you agree your understanding of this and will not use the goods in a UK domestic dwelling until they conform to BS 5852.
The 20th century (and 'midcentury') period is recognised as an era of special interest to collectors. On this basis, soft furnishings that contain original upholstery have been carefully selected as collector’s pieces which are purchased for their design qualities and should be stored in such a way as to reflect this.
You confirm that the credit or debit card being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
Refusal of Transaction and Eligibility to Purchase
We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any item from this website whether or not that item has been sold; removing or editing any materials or content on the website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
To be eligible to purchase items from this website and lawfully enter contracts on this website under English law you must:
- Provide your real name, address, telephone number, e-mail address, payment details and any other requested information.
- Possess a valid credit or debit card issued by a bank acceptable to us.
- Be over 18 years of age.
- Stipulate a valid, verified delivery address. Please note that PO Box numbers, hotels, and accommodation addresses are not acceptable.
- By purchasing an item, you specifically authorise us to obtain information to authenticate your identity, to validate your payment card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
Circumstances beyond our control
THE OLD CINEMA reserves the right to cancel, vary or suspend any contract of sale if events occur which are beyond our control including fire, floods, storms, lock-downs, riots, industrial action, or non-availability of materials or supplies.
Revised 9th November 2023