Delivery & Returns

Delivery

  

For UK delivery, a price will be provided at checkout according to your postcode and items in your basket.  

For Europe and the USA, a price will be provided at checkout for most Accessories, Collectables and Jewellery.  For everything else we will email a delivery price within 3 working days.

For outside Europe, we will email a delivery price within 3 working days.

    

Here is a guide to our UK delivery pricing:

Small Items

Small, non-fragile items by parcel courier from £5.95 inc VAT - Normally within 5-7 working days

Furniture Items within London

One Man Delivery Service by Addison Lee from £21 inc VAT - Normally available next day

Two Man Delivery Service by MK Logistics from £33 inc VAT - Normally within 5-7 working days

Furniture Items within England and Wales

One Man Service by MK Logistics from £60 inc VAT - Normally within 5-7 working days

Two Man Delivery Service by MK Logistics from £95 inc VAT - Normally within 5-7 working days

Furniture Items to Scotland

One Man Service by MK Logistics from £95 inc VAT - Normally within 10-15 working days

Two Man Delivery Service by MK Logistics from £145 inc VAT - Normally within 10-15 working days

 

Returns

 

Online

We are confident you will be delighted with your purchase from The Old Cinema. However, if you change your mind for any reason then simply inform us by email (sales@theoldcinema.co.uk) within 14 days of receiving delivery. You will then have a further 14 days to return the item, in original condition, for a full refund. We do not refund delivery charges and you will be responsible for the cost of returning the goods to us (equivalent to the original delivery charge), unless an item is found to be faulty or not as described. Items returned damaged or altered will not be refunded. We do not offer refunds on any custom-made items.

In-Store

Items purchased in our store (in person): 
You may be entitled to a refund, repair, or compensation if an item you purchased is faulty or not as described. In addition, we are happy to accept return of unwanted goods for a full refund if you change your mind. Simply inform us by email (sales@theoldcinema.co.uk) within 7 days of purchase, and return the item in original condition within a further 14 days. In such cases we do not refund delivery charges and you will be responsible for the cost of returning the goods to us. We do not offer refunds on any custom-made items.