Terms and Conditions


Payment

We accept MasterCard, Visa, Switch, Solo, and Delta.

Availability

The majority of our items are one-of-a-kind and are for sale concurrently in our showrooms. As such, all items offered for sale on our website are subject to availability and we reserve the right to withdraw any item or cancel your order. We will contact you as soon as possible if goods you have ordered are not available.

Pricing

Prices are in GBP and inclusive of VAT (where applicable). Prices are excluding delivery, please see our Delivery & Returns information [LINK]. We try to ensure all prices on our website are correct and up to date at all times, but in the event that a price is incorrect we reserve the right to withdraw the product from sale and cancel your order.

Order Confirmation

You will receive an Order Confirmation email as soon as you have placed an order. If you do not receive this email please contact us (sales@theoldcinema.co.uk) as soon as possible so we can confirm your order status. Your order and a PDF invoice will also appear under Recent Orders on your Account page.

Order Acceptance

Your order may not be accepted by us in the case that:

  • The item you ordered is unavailable
  • We cannot obtain authorisation for your payment
  • We identify an error in the item price or description

Delivery

A delivery quote will be emailed for your approval within 24 hours of purchase (UK), or 48 hours (International). If you are not happy with the quote, you may arrange your own shipping, or cancel your order. To obtain a delivery quote in advance simply fill out the Instant Enquiry form on any product page or for further details please see Delivery & Returns

Item descriptions and photographs

We take great care to ensure all descriptions on the website are correct, and that any marks or damage are included in the item description and the item is priced accordingly. If you are unsure of any aspect of an item please contact us prior to purchase for more information. Please take care to check item measurements and contact us if you have any concerns about access to your property. We have made every effort to display as accurately as possible the colours and images of the products. We cannot guarantee that your computer monitor's display of any colour will be accurate, slight variations may occur.

Personal Information

Your submission of personal information through this website is governed by our Privacy Policy

Copyright

All rights, including copyright, for this website are owned by The Old Cinema. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of The Old Cinema

Returns

Online

We are confident you will be delighted with your purchase from The Old Cinema. However, if you change your mind for any reason then simply inform us by email (sales@theoldcinema.co.uk) within 14 days of receiving delivery. You will then have a further 14 days to return the item, in original condition, for a full refund. We do not refund delivery charges and you will be responsible for the cost of returning the goods to us (equivalent to the original delivery charge), unless an item is found to be faulty or not as described. Items returned damaged or altered will not be refunded. We do not offer refunds on any custom-made items.

In-Store

Items purchased in our store (in person):
You may be entitled to a refund, repair, or compensation if an item you purchased is faulty or not as described. In addition, we are happy to accept return of unwanted goods for a full refund if you change your mind. Simply inform us by email (sales@theoldcinema.co.uk) within 7 days of purchase, and return the item in original condition within a further 14 days. In such cases we do not refund delivery charges and you will be responsible for the cost of returning the goods to us. We do not offer refunds on any custom-made items.

The registered address of THE OLD CINEMA is:

THE OLD CINEMA
160 Chiswick High Road
LONDON W4 1PR

VAT registration number: GB219954334