Delivery and Returns


Delivery

A delivery quote will be emailed for your approval within 24 hours of purchase (UK), or 48 hours (International). If you are not happy with the quote, you may arrange your own shipping, or cancel your order. To obtain a delivery quote in advance simply fill out the Instant Enquiry form on any product page

Here is a guide to our delivery pricing:

Small Items

Small, non-fragile items can be sent by parcel courier from 5.95 inc VAT - Delivery within 5-7 working days, price depends on size and weight

Furniture Items within London

One Man Delivery Service by Addison Lee from 20 inc VAT - Delivery within 1 working day, price depends on postcode and size of item

Two Man Delivery Service by MK Logistics from 33 inc VAT - Delivery within 7 working days, price depends on postcode and number of items

Furniture Items within England and Wales

One Man Service by MK Logistics from 75 inc VAT - Delivery within 10 working days, price depends on postcode, size and number of items

Two Man Delivery Service by MK Logistics from 100 inc VAT - Delivery within 10 working days, price depends on postcode, size and number of items

Furniture Items to Scotland

One Man Service by MK Logistics from 140 inc VAT - Delivery within 20 working days, price depends on postcode, size and number of items

Two Man Delivery Service by MK Logistics from 185 inc VAT - Delivery within 20 working days, price depends on postcode, size and number of items

Delivery to Republic of Ireland

Small item service by Fast Freight from 85 inc VAT - Delivery within 15 working days, price depends on postcode, size and number of items

Furniture item service by Fast Freight from 175 inc VAT - Delivery within 15 working days, price depends on postcode, size and number of items

Delivery to Europe

We work with a number of well established shipping companies with competitive rates for transport anywhere in Europe


Returns

Online

We are confident you will be delighted with your purchase from The Old Cinema. However, if you change your mind for any reason then simply inform us by email (sales@theoldcinema.co.uk) within 14 days of receiving delivery. You will then have a further 14 days to return the item, in original condition, for a full refund. We do not refund delivery charges and you will be responsible for the cost of returning the goods to us (equivalent to the original delivery charge), unless an item is found to be faulty or not as described. Items returned damaged or altered will not be refunded. We do not offer refunds on any custom-made items.

In-Store

Items purchased in our store (in person):
You may be entitled to a refund, repair, or compensation if an item you purchased is faulty or not as described. In addition, we are happy to accept return of unwanted goods for a full refund if you change your mind. Simply inform us by email (sales@theoldcinema.co.uk) within 7 days of purchase, and return the item in original condition within a further 14 days. In such cases we do not refund delivery charges and you will be responsible for the cost of returning the goods to us. We do not offer refunds on any custom-made items.